1. Community Membership Refunds

DaorMaker offers various membership tiers that provide access to our community resources and benefits.

1.1 Free Basic Membership

Our basic membership is free and does not require any payment, therefore no refund policy applies.

1.2 Premium Membership

For our paid premium membership options:

• 14-Day Money-Back Guarantee: New premium members may request a full refund within 14 days of initial purchase if they are not satisfied with the membership benefits.
• Monthly Subscriptions: For monthly subscriptions, you may cancel at any time. No refunds are provided for partial months.
• Annual Subscriptions: Annual subscriptions may be refunded on a prorated basis if canceled within the first 30 days. After 30 days, no refunds will be issued for the remaining subscription period.

1.3 Membership Cancellation

To cancel your membership and request a refund (if eligible), please contact us at support@daormaker.com with your membership details and reason for cancellation.

2. Event Ticket Refunds

DaorMaker organizes various in-person and virtual events, including workshops, meetups, and conferences.

2.1 Standard Event Tickets

• Full Refunds: Available up to 14 days before the event date
• Partial Refunds (50%): Available between 13 days and 7 days before the event
• No Refunds: Within 7 days of the event

2.2 Event Transfers

If you cannot attend an event, you may transfer your ticket to another person at no additional cost by notifying us at events@daormaker.com at least 48 hours before the event.

2.3 Event Cancellations or Changes

If DaorMaker cancels an event or significantly changes the date, time, or location:

• You will be offered a full refund, or
• The option to transfer your registration to a future event

2.4 Virtual Event Technical Issues

If you experience significant technical difficulties during a virtual event that prevent your participation and are not related to your own internet connection or equipment, you may be eligible for a full or partial refund at our discretion.

3. Educational Resources

DaorMaker offers various educational resources, including online courses, tutorials, and downloadable materials.

3.1 Digital Courses

• 30-Day Satisfaction Guarantee: If you're not satisfied with a course, you may request a full refund within 30 days of purchase, provided you have completed less than 30% of the course content.
• No Refunds After 30 Days: We do not provide refunds for courses after 30 days from the purchase date.

3.2 Downloadable Resources

Due to the nature of digital downloads:

• No refunds are available after the resource has been downloaded
• If you encounter technical issues with downloading or accessing the resource, please contact support@daormaker.com for assistance

4. Mentorship and Consulting Services

4.1 One-Time Sessions

• Cancellation with Full Refund: Available up to 48 hours before the scheduled session
• Rescheduling: You may reschedule a session one time with at least 24 hours' notice at no additional cost
• No-Shows: If you fail to attend a scheduled session without prior notice, no refund will be provided

4.2 Mentorship Packages

• Prorated Refunds: For multi-session packages, unused sessions may be refunded on a prorated basis if requested within the first 30 days
• No Refunds After 30 Days: We do not provide refunds for mentorship packages after 30 days from the purchase date

5. Refund Process

5.1 How to Request a Refund

To request a refund, please submit your request via email to finance@daormaker.com and include:

• Your full name
• Email address used for purchase
• Date of purchase
• Order/transaction ID
• Reason for requesting a refund
• Any relevant documentation or screenshots

5.2 Refund Processing Time

We will process eligible refund requests within 5-10 business days of approval. The time it takes for the refund to appear in your account depends on your payment method and financial institution:

• Credit/debit cards: 5-10 business days
• PayPal: 3-5 business days
• Bank transfers: 5-7 business days

5.3 Refund Method

Refunds will be issued using the same payment method used for the original purchase. If this is not possible, we will work with you to find an alternative refund method.

6. Exceptions and Special Circumstances

6.1 Fraud or Error

If you believe you have been charged in error or have been the victim of fraud, please contact us immediately at finance@daormaker.com. We will investigate and issue refunds as appropriate.

6.2 Technical Issues

If you experience technical issues that prevent you from accessing or using our services, please contact our support team at support@daormaker.com. We will work to resolve the issue and may issue a refund if the issue cannot be resolved.

6.3 Extenuating Circumstances

We understand that unexpected circumstances may arise. In cases of serious illness, family emergency, or other extenuating circumstances, we may make exceptions to our standard refund policy at our discretion. Please contact us with relevant documentation to discuss your situation.

7. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes to the Refund Policy constitutes your acceptance of such changes.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at: